New Delhi · Sultanpur Village MG Road · handicraft leather products
Excellent Customer Service Experience with Nappa Dori We ordered a pocket knife from Nappa Dori (Order No. NDIN20820) worth ₹4,600. After receiving the product, we found the quality and craftsmanship to be excellent, but unfortunately, it did not meet our specific requirements. Although the product was not eligible for return as per their policy, the Nappa Dori team kindly considered our request as a special gesture. They accepted the return and processed a credit note smoothly. We truly appreciate their customer-first approach, understanding, and willingness to go the extra mile. Such thoughtful service reflects the brand’s commitment to customer satisfaction. Highly recommended for their quality products and excellent support.