New Delhi · Sarita Vihar · electronics
Very Disappointing Product Quality & Poor After-Sales Service I purchased a Voltas Water Cooler 40/80 on 12 June 2025 for my office use at a cost of ₹34,500. Unfortunately, the compressor failed just a few days after the one-year warranty expired. A compressor is a critical component that should last for many years, not just one. This raises serious concerns about the product's quality and durability. To make matters worse, the authorized service centre, Dazzling Cool, was extremely rude and unprofessional in its approach. Instead of considering the issue sympathetically, they simply quoted ₹12,000 for the compressor replacement, despite the failure occurring immediately after the warranty period.